If you are passionate about natural health products and enjoy interacting with customers in a helpful way, while providing excellent service and staying up to date on the latest natural health topics, this might be your chance to join our Wellness department! This position is 16 to 20 hours per week and may require availability in the evening and at weekends.

SKILLS + QUALIFICATIONS

• Excellent customer service skills

• Technical expertise in all aspects of the Wellness Department (vitamins, supplements, herbs, body care products and natural cosmetics) DUTIES + RESPONSIBILITIES

• Customer Service – knowledge of the products carried in stock and reference materials available; offering general assistance to customers; references to appropriate practitioners when applicable

• Ability and desire to direct and suggest product to customers based on customer needs in a friendly and helpful way

• Merchandising – building effective displays to promote department sales

• Stocking/Inventory – communicate with warehouse staff/ wellness receiver regarding deliveries; communicate with Wellness Management team regarding shipment/ product/ customer concerns; stock orders; set up and maintenance of specials displays; check back stock regularly; ensure correct signage throughout the department; maintain appropriate inventory levels for orders delegated by Wellness Management team: regular fronting and facing; daily tasks and cleaning schedule as directed by the Wellness Management team

• Other Duties – as prioritized in the department handbook, information and as a resource for the Wellness Manager, Operations Manager and General Manager

• Comply with the policies and procedures set out in the Employee Handbook and the Health and Safety Manual

• Fill in as required

WHY WORK AT THE KOOTENAY CO-OP? Employees of the Co-op are truly unique. Our friendly, talented staff have created a culture of inclusiveness + teamwork, along with a passion for bringing organic, sustainable food to the Nelson area. Employees receive a store discount, health + dental benefits, RRSP contributions, and competitive wages. We value work-life balance, continuous improvement, and maintaining a friendly work environment where each staff member can get involved in making the Co-op a great place to shop & work.