Requisition ID: 1084

Management

The Upper Mountain Food & Beverage Supervisor is responsible for the day-to-day operations of Paradise Lodge and the Constella Taphouse. This includes all areas of food and beverage supervision including managing staff and ensuring a high level of customer service, ordering daily supplies and inventory logistics including receiving and proper rotation of resources. The successful candidate will be upbeat, positive, motivated, disciplined, enjoy working in a fast paced, demanding role and thrive on a challenge.  In addition, the candidate will have extensive F&B experience, specifically kitchen, cashier, barista and bar venues.

MAJOR RESPONSBILITIES 

• Assume responsibility for all on mountain F&B service with an eye on quality and consistency
• Skilled at motivating staff, and provide training and coaching to ensure the highest level of service, quality and training standards are met
• Ensure terms of collective bargaining agreement are met while managing staff
• Ensure that all “Serving it Right” and BC Liquor Law procedures are followed and foster a safe working environment
• Adhere to Interior Health food safety requirements including food safety plans
• Have a current Food Safe certificate
• Assist in food and beverage preparation and service and in frontline service when necessary
• Ensure the front and back of house areas are clean, tidy and organized, including storage space and coolers
• Perform inventory control and ensure accurate cash handling, balancing of floats and cash
• Assist in opening and/or closing duties, ensuring all duties are complete
• Plan, promote and execute special events with the highest level of professionalism, often in collaboration with the Executive Chef and RED’s Events Manager
• Ensure uniform requirements are met, department is professional and consistent with deportment and demeanor requirements
• Ensure all equipment is clean, functional and maintained with strong working knowledge of its safe use
• Ensure building maintenance issues are conveyed directly to Director of Food and Beverage, Executive Chef and Building Maintenance Manager in a timely manner

KEY KNOWLEDGE, SKILLS AND ABILITIES

Education

• High School Diploma
• Must have current Serving It Right and Food Safe Certificates

Experience

• Kitchen and front of house experience, minimum 3 years as well as supervisory experience.
• Experience managing in a unionized environment would be considered an asset
• Must have effective knowledge of inventory control, digital POS and cash handling.

Physical and Other Requirements

• Ability to lift at least 50 lbs. overhead.
• Able to carry stock up several flights of stairs.
• Intermediate level skier/snowboarder.
• Ability to work a variable schedule including evenings, weekends and holidays.

Skills and Abilities

• Must be proficient in computer use, including Word, Excel, and Outlook in a Windows environment
• Must be able to make decisions quickly and efficiently
• Must be a strong communicator and able to foster team spirit
• Exceptional interpersonal skills and ability to maintain friendly, professional attitude in a high-pressure environment
• Ability to multi-task with a strong attention to detail
• Up to date knowledge of current trends in the beverage industry
• Must be able to ski or ride at an above average ability