West Kootenay Skin Clinic | Renew Medispa is seeking a Spa Receptionist to join our dynamic team. The ideal candidate will serve as the first point of contact for clients, providing exceptional customer service while managing front desk operations and providing product recommendations. This role requires strong communication skills, a passion for the spa and skin industry, and the ability to multitask in a fast-paced environment. Your schedule will include Saturdays.

Duties

Greet clients in a friendly manner upon arrival and assist with check-in procedures.

Manage appointment scheduling through phone calls, email and in-person requests, ensuring efficient use of spa resources.

Provide information about services, products, and promotions to clients, utilizing targeted recommendations to enhance the client experience.

Maintain an organized reception area, including managing confidential client records and handling cash transactions accurately.

Respond to client inquiries via phone and email with professionalism and courtesy, demonstrating excellent phone etiquette.

Collaborate with staff to ensure smooth operations and high levels of customer satisfaction.

Qualifications

Experience in customer service or a related field; experience in a spa setting is a plus.

Strong organizational skills with the ability to manage multiple tasks efficiently.

Excellent verbal communication skills

Familiarity with sales is advantageous, particularly in promoting spa services and products.

A positive attitude and a passion for the skin and spa industry are essential for success in this role.

Job Type: Part-time with the possibility of full-time employment in the future.

Compensation
– Starting wage $20.00 per hour (can be negotiated depending on prior receptionist experience)
– Extended health benefits for employees who work over 20 hours per week
– Matched RRSP’s after 5 years at the company for employees over 30 hours per week
– Staff discounts and perks plus wage raise after probation has been passed.

Please email your cover letter and resume to christina@renewmedispa.ca

*We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Compensation
– Starting wage $20.00 per hour (can be negotiated depending on prior receptionist experience)
– Extended health benefits for employees who work over 20 hours per week
– Matched RRSP’s after 5 years at the company for employees over 30 hours per week
– Staff discounts and perks plus wage raise after probation has been passed.