Member Service Representative

Kootenay Savings Credit Union
Posted 5 months ago
$27.22 per hour
Part Time

Job Description

Do you… go above and beyond to provide exceptional service? Do you thrive on building strong relationships by inspiring trust and confidence? Do you have experience in sales and demonstrate the drive to achieve results? Do you love learning and have a passion for self and career development?

If so… we want to hear from you!

We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Part-time Member Service Representative in our Kaslo branch.

You are the front-line staff in our branch responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.

We are looking for an individual who:
• knows the world is ever-changing and embraces challenges head-on
• uses software applications and technology in their day-to-day life
• knows what we do, why we do it, and why they want to be a part of it!

What we offer:

We know success starts with our people and we’re committed to engaging and equipping our employees with the tools and resources they need to be successful.

• $27.22/hour
• Continual training, development, and coaching
• Confidential employee and family assistance program
• Unique staff benefits on products such as bank accounts, loans, and mortgages
• The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
• Being part of an organization that puts their community and employees first
• Being part of a talented and dedicated team who improve our members’ financial lives

Working at Kootenay Savings is more than just a job; it’s an opportunity to build a meaningful career in an environment of teamwork, dedication, and community.

We are the region’s leading credit union with over $1.6 billion in assets, over 30,000 members and over 200 employees. Our Corporate Office is in Trail, BC, along with our Member Service Centre and we have eleven branches throughout the East & West Kootenays offering retail and commercial banking services. We’re community-minded, we donate back to the community, support local non-profits, and provide sponsorships and bursaries for students to help them grow. It’s part of who we are as Kootenay Savings Credit Union and, together as a team, we can make a real difference. For more information about Kootenay Savings, please visit For more information about the Kootenay regions, please visit

Application Deadline: March 13, 2024

Anticipated Start Date: April 2024

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Apply Now

Contact Information