Member Service Representative

Kootenay Savings Credit Union
Posted 5 months ago
$27.22 per hour

Job Description

Do you… go above and beyond to provide exceptional service? Do you thrive on building strong relationships by inspiring trust and confidence? Do you have experience in sales and demonstrate the drive to achieve results? Do you love learning and have a passion for self and career development?

If so… we want to hear from you!

We’re currently seeking enthusiastic, member-focused, and flexible individuals to join our team as Casual Member Service Representatives in our West Kootenay region. As a Casual Member Service Representative, you provide scheduled and same-day call-out coverage for our Castlegar, Fruitvale, Salmo, South Slocan, and Trail branches.

You are the front-line staff in our branches responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.

We are looking for individuals who:

– know the world is ever-changing and embrace challenges head-on
– use software applications and technology in their day-to-day life
– know what we do, why we do it, and why they want to be a part of it!

What we offer:

We know success starts with our people and we’re committed to engaging and equipping our employees with the tools and resources they need to be successful.

– $27.22/hour
– Continual training, development, and coaching
– Confidential employee and family assistance program
– Unique staff benefits on products such as bank accounts, loans, and mortgages
– The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
– Being part of an organization that puts their community and employees first
– Being part of a talented and dedicated team who improve our members’ financial lives
– Working at Kootenay Savings is more than just a job; it’s an opportunity to build a meaningful career in an environment of teamwork, dedication, and community.

Application Deadline: January 30, 2024

Anticipated Start Date: February 20, 2024

Apply Here:

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Apply Now

Contact Information