Working with a team of MOAs, RN, NPs and FPs in a community medical clinic providing primary care. Each member of our team plays an important role in the health and well-being of our patients.

Duties and Responsibilities:

Each member of our team has a defined role and responsibilities. We report to each other at a monthly full office meeting and we each report to the physician Medical Director oversees the clinic.

Our common goal is to provide quality patient care in a healthy work environment.

Answers phone lines, managing multiple calls at one time
Coordinates patient care by making reminder calls, checking in, and communicating clinic policies
Books appointments and procedures as per practitioner booking guidelines
Maintains electronic medical record, including the patient chart
Uses Meditech for updated contact info, demographics, new results
Ensures patient confidentiality
Takes payments and issues receipts for non-insured services
Calls patients for follow up or to advise of results or other information as instructed
Completes opening and/or closing duties including making coffee, setting up wait room, and organizing paperwork
Answers enquiries and/or takes messages over the phone and in person in a helpful, respectful and efficient manner
Operates general office equipment including fax machine and scanner
Provides office team task support including processing paperwork, sending letters to patients, and setting/completing monthly interventions
Completes daily tasks in order of priority
Adheres to Employee Manual guidelines
Performs all other related clinical, administrative or special tasks as required
Required attributes for all clinic jobs:

Thrives in a fast-paced, team environment
Ability to multitask and problem solve effectively
Excellent customer service skills
A positive attitude and strong communication skills
Organized and detail oriented
Reliable and professional
Proficient at using Profile would be an asset (training to be provided)

Education/Experience:

Knowledge of medical office procedures
Familiarity with electronic medical records
Previous reception experience

Next Steps:

If you would like to be part of our team, please submit your resume with references and cover letter to:

Christina Gorga
Office Manager
clinic.riverside@gmail.com

Application deadline: 2024-10-11

We thank all applicants for their interest, however only those selected for an interview will be contacted

Job Type: Full-time

Pay: $22.00-$27.00 per hour depending on training and experience.

Expected hours: 40 per week
Monday to Friday
Work Location: In person

Benefits:

Extended health care
On-site parking
Paid time off
RRSP match