Reporting to the College Librarian and utilizing a service excellence approach, this position shares responsibility for providing public services (in person and by distance), to all library patrons. Duties include circulation functions, answering phones and giving general directional information to patrons, assisting library patrons with printing, scanning, & photocopying. This position provides support to other areas of the library as required.

Main Duties and Responsibilities
Performs circulation duties in support of the library’s public service operations including:
Charging and discharging materials, performing renewals, holds and item updates using the integrated library system (ILS);
Shelving materials and maintaining correct order of materials on shelves.
Providing general orientation, direction, and instruction to library patrons.
Maintaining and demonstrating peripheral equipment to patrons (copiers, printers, scanners, microfilm reader, etc.)
Performs other related duties as assigned by supervisor.

Skills, Knowledge, and Abilities
Ability to work proficiently with Integrated Library System (ILS) software.
Proficiency with Microsoft Office
Excellent interpersonal skills
Excellent critical thinking skills
Ability to work in a multi-tasking environment
Excellent customer service skills
Good physical condition

Education and Experience
High School Diploma, some college or university preferred.
1 year of experience in a Library or other public service position.

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