IT Technician

Kalesnikoff Lumber
Posted 2 months ago
Castlegar,
Salary: $70,000.00 – $90,000.00 per year
Full Time

Job Description

For over 80 years and four generations, our family has been inspired by forests and the endless possibilities for designing and building with wood. We began as a horse-logging operation in 1939 and have grown to become an industry-leading mass timber provider with a high-tech sawmill. From seedlings to solutions, we see our products through the entire process — from forest management to manufacturing, design, prefabrication, and delivery.

As an independent, family-owned, and operated company, we recognize that people are our most valuable resource. As we continue to grow, we’re searching for individuals who enjoy a hands-on approach to work tasks and thrive in a team-based environment.

Role and Objectives:

The IT Technician, under the direction of the IT Manager, is responsible for day-to-day IT assistance to users, to maintain and deploy IT infrastructure, and to help implement new IT systems and technologies. IT Technicians are responsible for the smooth running and maintenance of a company’s computer and network systems. Their roles include troubleshooting, setting up devices and software, identifying issues with computer hardware and helping solve customers’ technical enquiries.

Responsibilities:

  • Provide timely and effective IT technical support including computer/network hardware and software installation, configuration, troubleshooting, and maintenance.
  • Provide orientation and guidance to employees on how to operate new software and computer equipment.
  • Develop and maintain IT documentation, including IT asset tracking, knowledge base articles, and end user training guides.
  • Ensure performance, security and privacy of computer/network infrastructure equipment & systems.
  • Monitor security alerts and assist with incident response.
  • Organize and schedule maintenance upgrades, minimizing impact to the business and end user community.
  • Manage IT equipment lifecycle, inventory and replenishment.
  • Collaborate with IT team members to ensure smooth operation of all systems
  • Liaise with service providers, vendors, and contractors.
  • Understand and comply with all company policies and procedures.
  • Other duties as requested or required.

Requirements:

  • Successful completion of a post-secondary course related to the IT field
  • Certification as IT Technician. CompTIA A+, Microsoft Certified IT Professional, or similar certification, or an acceptable combination of education and relevant experience required.
  • Minimum 2 years’ experience working as an IT Technician or relevant position
  • Excellent diagnostic and problem-solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles

Working Conditions:

  • Use of Personal Protective Equipment will be required when working inside manufacturing facilities (e.g., hard-hat, safety boots, ear plugs etc.).
  • Occasional exposure to industrial noise, when working inside manufacturing facilities.
  • Occasional use of ladders and/or work at heights of up to 3m – 4m.
  • Ability to lift and manipulate objects of up to 20 lbs. is required.
  • Job requires ability to work with tools, and other materials.
  • Frequent hand and finger dexterity required, paired with fine motor skills.
  • Ability to complete seated desk work, for long stretches. Occasional walking and standing also required.
  • Primarily indoor work; however, manufacturing facilities may not be temperature controlled.
  • Overtime as required

Compensation Package:

  • Salary: 70,000.00 – 90,000.00
  • Schedule: Monday – Friday
  • Extended health benefits including health, dental, vision, travel, Health Spending Account and RRSP program.
  • Team building and social events.
  • Training, development, and mentorship opportunities
  • Opportunity to advance in your career.
  • Work-life balance.
  • A great culture where we truly value our employees.

How to apply:

To apply, please submit your resume and cover letter to careers@kalesnikoff.com.

Applications will be accepted on an ongoing basis until the position is filled.

At Kalesnikoff, working safely is an expectation. In your role you will have the time and resources needed to meet that expectation.

About our Kootenay home:

Are the mountains calling you? From beautiful parks and forests, pristine lakes, breathtaking valleys and stunning mountain ranges, the West Kootenay region is a highly desired and special place to call home. With an abundance of recreation including ski areas, golf courses, hot springs, and endless hiking, biking and other outdoor activities, the Kootenays isn’t just a region, it’s a lifestyle. Our vibrant mountain towns are full of arts, culture, food, history and caring communities. What are you doing after work today?

Equal opportunity commitment:

Kalesnikoff is a committed equal opportunity employer. Kalesnikoff’s recruitment strategy is designed to attract the best person for each position, to ensure equality of opportunity for all applicants, and to promote our corporate vision and culture. When considering applicants for positions within our Company, only job-related criteria such as ability, merit and responsibility are used to evaluate applicants. Kalesnikoff prohibits discrimination and harassment on the basis of any characteristic protected by applicable law.

Kalesnikoff is committed to treating all people in a way that allows them to maintain their dignity and independence. Kalesnikoff believes in integration and equal opportunity. Kalesnikoff is committed to meeting the needs of persons with disabilities in a timely manner and will do so by identifying barriers to accessibility and meeting accessibility standards in accordance with applicable law.

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