Reporting to the Associate Registrar, Recruitment, Admissions & Enrolment and working closely with the Financial Aid Officer, this position provides support to the Financial Aid and Awards team and students in administering external funded programs including delivery and reporting of the Adult Upgrading Grant, Student Aid BC, third party funding, and completion of related processes, plans, reporting requirements/adjustments, and data entry. From time to time, this position also provides support to Enrolment Services (Admissions/Registration).

Main Duties and Responsibilities

• Process and assess funding applications, including grant and bursary applications
• Liaise with the schools, particularly the Academic Upgrading department and third parties such as the Ministry of Education to support funding processes. Determine eligibility and calculate allowable expenses based on established criteria
• Update and maintain various databases and reporting systems for Financial Aid and Awards
• Respond to Financial Aid inquiries and prepare and distribute correspondence, forms and reports as required
• Assist Financial Aid team as required
• Provide relief to other members in the department and other duties as assigned by supervisor

Skills, Knowledge and Abilities

• Excellent written and verbal communications skills
• Excellent interpersonal skills and collaborative skills
• Strong customer service, communication, and conflict resolution skills
• Excellent attention to accuracy, detail, process, and confidentiality
• Ability to work independently and as a member of a team
• Knowledge and critical thinking skills to review and accurately assess and execute College and Ministry policies and procedures
• Experience working in Microsoft office, including Excel and Access, a Student Records System, Student Ledger, Student Financial Assistance System and Award Management System is preferred.
• Numerical keypad proficiency

Education and Experience

• 2-year Business Administration diploma, Associate Degree or equivalent
• Minimum 1.5 years related experience preferably including process management, accounting or grant management

This is a regular, full-time position commencing November 25, 2024. The salary is pay grade 6 – $29.86 per hour – in accordance with the PPWC Collective Agreement.