Main Duties and Responsibilities

• Liaises with School Chairs in regards to the recruitment and retention of students
• Provide to students, staff, and the public timely and accurate information and service related to the College’s programs, student services, and specific admission and registration related policies and procedures
• Processes large volumes of applications/registrations
• Confirm admission status of new applicants and continuing students based on approved College, program and course prerequisites
• Accurately enter, assess, retrieve and maintain student information in a variety of electronic systems and formats
• Collect, track and communicate with prospective students to encourage movement through the enrolment funnel
• Create, implement and maintain program and course waitlists
• Prepare and distribute correspondence, forms, and reports as required
• Maintain updated knowledge of Program and College policies and initiate development/revision of procedures and guidelines
• Provide support to other Enrolment Officers and training to new Enrolment Services staff
• Liaise with school/departments, agents, sponsors external agencies and other institutions as required
• Participate in and support recruiting and strategic management events and strategies and student experience activities such as Convocation
• Perform other duties and projects

Skills, Knowledge and Abilities

• Knowledge of College admission/registration/policies and procedures and enrolment management practices
• Ability to apply initiative to individual and team efforts
• Excellent interpersonal and collaborative skills
• Strong customer service, communication, and conflict resolution skills
• Proven proficiency in Windows, Word, Excel, Access and internet
• Excellent organizational skills and the ability to set priorities when encountering conflicting demands
• Excellent attention to accuracy, detail, process, and confidentiality
• Experience working in a Student Records System and Student Ledger is preferred

Education and Experience

• Completed high school plus a two-year Business Administration or equivalent related post-secondary program.
• Minimum three (3) years of related experience preferably including process management, post-secondary admissions, recruitment, or other related experience.
• High level of cultural competency learned through experience working with diverse groups in education and or service environment.

This is a regular, full-time position commencing November 4, 2024. The salary is pay grade 8 – $32.41 per hour – in accordance with the PPWC Collective Agreement.