Enrolment Officer, On-Call

Reporting to the Associate Registrar, Recruitment, Admissions & Enrolment, this position will provide absence coverage and project related work including the provision of admission and registration related services to students and College programs in accordance with established procedures, responding to related inquiries and requests, supporting recruiting and strategic enrolment initiatives, and the detailed maintenance of related procedures and support functions. This position may also cover duties or complete project work for the Financial Aid or Governance & Records areas within the Registrar’s Office.

Main Duties and Responsibilities

• Liaises with School Chairs in regard to the recruitment and retention of students.
• Provide timely and accurate information to Enrolment and Financial Aid inquiries from prospective students, current students, internal departments, and the public.
• Processes applications/registrations and related Enrolment and Financial Aid requirements.
• Confirm admission status of new applicants and continuing students based on approved College, program, and course prerequisites.
• Accurately enter, assess, retrieve, and maintain student information in a variety of electronic systems and formats.
• Track and maintain student records through Enrolment and Financial Aid processes.
• Create, implement, and maintain program and course waitlists.
• Prepare and distribute correspondence, forms, and reports as required.
• Demonstrate initiative concerning the development/revision of procedures and guidelines.
• Support or cover the Record Officer, performing related duties.
• Support or cover the Financial Aid Assistant or Financial Aid Clerk and perform related duties.
• Support or cover Governance and Records related duties.
• Perform other duties and projects as assigned.

Skills, Knowledge and Abilities

• Knowledge of College admission/registration/policies and procedures and enrolment management practices.
• Ability to apply initiative to individual and team efforts.
• Excellent interpersonal and collaborative skills.
• Strong customer service, communication, and conflict resolution skills.
• Proven proficiency in Windows, Word, Excel, Access and Internet.
• Excellent organizational skills and the ability to set priorities when encountering conflicting demands.
• Excellent attention to accuracy, detail, process, and confidentiality.
• Experience working in a Student Records System and Student Ledger is preferred.

Education and Experience

• Completed high school plus a two-year Business Administration or equivalent related post-secondary program.
• Minimum three (3) years of related experience preferably including process management, post-secondary admissions, recruitment, or other related experience.
• High level of cultural competency learned through experience working with diverse groups in education and or service environment.

This is an on-call position commencing October 30, 2024. The salary is at pay grade 8 – $32.41 per hour – in accordance with the Selkirk College PPWC Collective Agreement.