Constella Cabins & Clubhouse Night Attendant
Reporting to the Lodging Director, the Constella Cabins and Clubhouse Attendant is an overnight position that will act as a ‘Jack of all trades’ while delivering a high-quality level of service to our guests. The Attendant is an energetic, service-oriented individual who will be responsible for overseeing the day-to-day operations of our cabins and clubhouse to ensure guest expectations are exceeded and a consistently high standard of customer service and cleanliness is maintained.
The Constella Cabins and Clubhouse are a backcountry operation located in the Paradise Basin on the backside of Granite Mountain. During winter operations, the facility is only accessible by skiing/snowboarding via the Silverlode and Motherlode chairlifts. Check out your commute to work here!
Maintaining a physical presence throughout the cabins, clubhouse and surrounding area by performing regular checks of the property to ensure the safety of guests
Performing a nightly guest attendance, ensuring all skis and snowboards are locked up each evening and unlocked each morning with the approval of Patrol staff
Coordinating with housekeeping staff to ensure that all sleeping units and public areas are serviced and cleaned daily by performing general housekeeping duties including but not limited to; maintaining washrooms, dusting, vacuuming, changing linens and emptying garbage and recycling etc.
Acting as a doorperson at the clubhouse for guest check-in/out and providing an excellent guest service experience to those utilizing the clubhouse
Communicating regularly with the RMRL Director to manage bookings to ensure the overall success of the establishment
Communicating regularly with On Mountain Supervisor to ensure seamless service delivery for cabin guests
Helping to ensure the cleanliness, organization and sanitation of all cookware, flatware, small wares, glassware, and cutlery in the common kitchen
Chopping wood and maintaining heating sources
Being readily available at all times to deal with problems or complaints
Providing friendly, efficient & professional service to ensure a positive guest experience
Must be extensively familiar with all Constella Emergency Procedures and Evacuation Plans
Must comply with the Occupational Health and Safety Guidelines.
Performing other duties as required
Level 1 First Aid certification is required
Must be in good physical shape and able to lift loads of up to 50 lbs.
Excellent ski/snowboard ability is required
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Able to respond quickly in a dynamic and changing environment
Service oriented, assertive, flexible, outgoing and enthusiastic
Possess cultural awareness and sensitivity
Able to work outside in all weather conditions
Outdoor enthusiast with the ability to work long hours when required
Strong communication skills with a second language considered an asset
Self motivated, with high energy and an engaging level of enthusiasm
Previous Food and Beverage experience is an asset
Serve it Right and Food safe to be completed upon hiring if Certification is not yet in place
This is an overnight position and all applicants must be available for evenings and weekends.