Tenant Support Worker
JOB SUMMARY: Provides support, advocacy, information, education and referrals to Anderson Gardens tenants
Diploma in related human, social services or administration field.
One (1) years recent related experience.
Or an equivalent combination of education, training, and experience.
Current BC Driver’s License and reliable personal vehicle willing to use for work tasks.
Knowledge of local community resources and awareness of local cultural diversity & local social sector issues
Strong Microsoft Office (Outlook, Word, Excel, PowerPoint) skills
Ability to read and interpret documents such as safety policies, operating and maintenance procedures and manuals.
Ability to write routine reports and correspondence.
Ability to define issues, collect data, establish facts and draw valid conclusions.
Ability to manage stressful, emergency and crisis situations.
Ability to work cooperatively with individuals from diverse economic, cultural and social backgrounds.
Ability to participate in meetings, conferences and other events outside of regular work hours.
Key Duties and Responsibilities:
Orients and assists tenants to settle in at Anderson Gardens
Actively connects tenants to appropriate community supports and services, when required (i.e. support services, education, employment and health).
Liaises with other service agencies and professionals and maintains current knowledge of community based resources.
Produces and maintains tenancy notes, tenant records/files, documents, forms and statistical information.
Provides a variety administration support services in order to ensure efficiency and effectiveness at Anderson Gardens
Completes light maintenance duties and repairs including light changes, painting, cleaning and blinds at Anderson Gardens.
Creates and implements recreational programs based on tenant’s needs, skills and interests at Anderson Gardens
Provide vacation coverage for Property Manager, when required.
Performs other related duties as required.
Must be available Wednesdays and Fridays and third day is flexible between Monday, Tuesday or Thursday