Technologist 3 - Operations Telecommunications
We’re looking for new talent to join us as we reinvent the future of energy. Across BC, we have a diverse team of more than 2,500 employees we can’t do without, yet we’re growing as fast as ever.
You may think we’re your standard utility that delivers natural gas and electricity, but we’re also into cool, innovative energy solutions. Think carbon capture, renewable energies and lower-carbon transportation for a start. We believe in creating a cleaner, healthier tomorrow.
If you like meaningful work, a dynamic environment and forward-thinking colleagues, build your career with us. You’ll get opportunities to grow, lead, solve, and create. So what are you waiting for? Let’s rethink energy together.
Position Overview The Operations Telecommunication Technologist will serve as a technical resource, accountable for assisting with the design, planning, evaluation, monitoring and troubleshooting operation telecommunications networks in addition to ensuring the reliability and accuracy of the information provided by systems, including:
Substations and field devises
Advanced metering systems
Liaise with internal and/or external parties to provide technical system support, investigate and resolve system failures possibly related to Radio Frequency propagation problems, and create contingency plans for facility outages when required to ensure system reliability.
Identify and coordinate resolution for issues possibly related to Radio Frequency propagation problems, authentication or other network issues.
Provide technical support for decision making by clearly communicating information regarding advanced metering technology and its operation to other team members.
Provide advanced technical expertise related to systems programming, documentation, and troubleshooting within various systems of responsibility.
Perform daily and periodic assessments of the operation telecommunication systems, and isolate, identify, and resolve issues within deadlines.
Follow engineering standards related to system design, and documentation form queries on various database systems and analyze the data to assist other business units in obtaining required information from various systems.
Assist in Facilitating, design, coordinating of installation, and commissioning of communications devices including the planning and design process for telecommunications networks.
Plan and co-ordinate firmware upgrades to telecommunications networks.
Document and create standard operating procedures on common technical tasks.
Estimate/manage/complete a series of tasks required for more complex projects.
Provide advanced support to team members and various workgroups including acting as a subject manner expert for Operations Telecommunication work and projects
Contribute to assigned committees and projects, conducting a full range of complex technical and statistical functions. Duties may include: establishing user requirements performing evaluation and acceptance tests gathering and analysis of data; evaluating the risk of various alternatives; analyzing data, and researching discrepancies, and, providing recommendations and implementing solutions. Other related duties as required.
Requirements A Diploma in Electrical, Electronics, or Telecommunication Engineering Technology, or Information Technology with a specialization in communication technologies Certified or deemed eligible for certification at the Technologist level by the Applied Science Technologists and Technicians of British Columbia (ASTTBC) A minimum of 5 years of relevant work experience. Comprehensive knowledge of IP networking and security fundamentals, Network Management Software, and/or SNMP. Strong understanding of electrical utility distribution systems including Metering, Radio Frequency propagation and RF Mesh fundamentals is an asset. Firm understanding in relation to systems of responsibility. Understanding of Mandatory Reliability Systems requirements relating to electric utilities. Valid British Columbia driver’s license. Strong written and verbal communication skills, with the ability to explain technical information to those without the background. Proficient with computer systems and related programs including Microsoft, Network Management Software, SNMP, and/or SCADA. Strong interpersonal skills and ability to perform, both as an individual contributor and as a member of a team. Strong organizational skills to handle numerous assignments and evaluate demands, while remaining flexible and adaptable to rapidly changing priorities. Sound analytical and decision-making skills. Ability to work as a subject matter expert and without direct supervision
What you need to know: This role is covered under the FortisBC/MoveUP Collective Agreement. Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
The safety of our customers and FortisBC family members is our number one priority. To ensure the safety of our employees on our job sites, there is strict adherence to our worksite safety plans and social distancing practices. As an essential service provider, we’ll continue to follow the government COVID-19 guidelines and adjust our plans as necessary. As we welcome new employees, our commitment to safety remains for all of our FortisBC family.
To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.