Supervisor, Operations Support & Compliance
We’re looking for new talent to join us as we reinvent the future of energy. Across BC, we have a diverse team of more than 2,500 employees we can’t do without, yet we’re growing as fast as ever.
You may think we’re your standard utility that delivers natural gas and electricity, but we’re also into cool, innovative energy solutions. Think carbon capture, renewable energies and lower-carbon transportation for a start. We believe in creating a cleaner, healthier tomorrow.
If you like meaningful work, a dynamic environment and forward-thinking colleagues, build your career with us. You’ll get opportunities to grow, lead, solve, and create. So what are you waiting for? Let’s rethink energy together.
Position Overview This position is responsible for technical support for all aspects of the safe and reliable operation of the power system; including system outage analysis/studies, the SCADA system and compliance with NERC (North American Electric Reliability Corporation) reliability standards. The Supervisor, Operations Support and Compliance is a key member of the SCC Management team and is expected to provide support for the Operations Manager, SCC who directly supports the day to day operations of Generation, Transmission and Distribution desks, including outage scheduling and personnel scheduling.
Responsible for ensuring compliance with Corporate Policy, Procedures and BC Mandatory Reliability Standards (MRS) related to System Operations and Training.
Required to optimize crew output through effective training, work planning and Operator scheduling
Thorough knowledge of system safety and lockout, and responsible for supporting application and training of the FortisBC System Safety and Lockout Program.
Schedule and coordinate the required training instruction, documentation and tracking to maintain required CEH hours and NERC Certification for Operating Personnel
Analyze and develop technical training to meet departmental training requirements meeting reliability standards and procedures
Continuously update operational and training materials to reflect changes in standards, policies, processes, structure and principles
Provide technical support to SCC Operations and provide relief and support during emergencies as required.
Requires a Bachelors Degree in Engineering plus 4-7 years’ experience in operations compliance measures and standards.
Strong knowledge of NERC policies and procedures would be considered an asset Must be willing to obtain NERC Certification as a Transmission Operator Demonstrated experience in leadership roles in a unionized environment with the ability to interpret collective agreements 4-7 years experience in an electrical utility control room environment would be considered an asset Education or experience in in the area of training development or delivery would be considered an asset
Strong analytical and modeling skills Superior knowledge of power systems operations Knowledge of budget concept and principles Knowledge of Company policies, standards and procedures Knowledge of transmission & distribution systems Knowledge of project management procedures and practices Knowledge of safety management, processes and procedures Knowledge of human resource policies and procedures including matters related to labour relations, recruitment and performance management Demonstrated ability to provide leadership to staff Demonstrated ability to attend to emergencies and co-ordinate activities under stressful situations Demonstrated ability to effectively manage projects/programs and related costs Demonstrated ability to communicate effectively both verbally and in writing Demonstrated ability to manage competing priorities and demanding work schedules Demonstrated ability to apply conflict resolution skills Computer skills and application software tools including SCADA or other similar supervisory control systems Proficient with the use of personal computers including spreadsheets, databases, word processing and presentation applications. Demonstrated knowledge of safety regulations, policies and procedures Demonstrated leadership skills Excellent presentation, written and verbal communication skills Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
Safety is our number one priority, and to maintain the health and safety of our employees and broader communities, we have a number of COVID-19 safety measures in place. This includes a requirement for all new employees to provide proof of full vaccination, prior to their first day of work or the start of their employment. And of course, we will consider an accommodation for anyone who’s unable to be vaccinated due to a protected ground as defined by the Human Rights Code.
To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.