The Summer Student, Business/Systems Analyst is responsible for assisting Columbia Basin Broadband Corporation (CBBC) Staff in the implementation of the high-speed region-wide fibre-optic network. This position will provide support by assisting in enhancing systems used to support CBBC’s business processes. This is a full time, temporary position reporting to the Chief Operating Officer, CBBC from May through August 2022 in Cranbrook or in Castlegar.

KEY ACCOUNTABILITIES  Performs the necessary investigation and analysis to collect requirements from CBBC staff on system enhancement needs.  Analyzes workflows and/or diagrams and identifies potential areas where existing business processes require change, or where new ones need to be developed, and make recommendations in these areas.  Conducts meetings on all levels of management for purposes of presentations, reviews, and approvals of recommendations.  Validate enhancements with CBBC staff.  Develops, edits and maintains operating procedures and workflow manuals.  Conducts training sessions to implement new or improved systems and procedures.  Develops or assists in the development of work plans, task sequencing, and the extent to which tasks may be performed concurrently.  Assists with reception coverage during lunch hours and holidays.  Assumes additional responsibilities as assigned.

QUALIFICATIONS Training and Experience  Second or third year student currently enrolled in business, computer science or related field.  Previous related work experience is an asset.

Knowledge, Skills and Abilities  Ability to express complex technical concepts effectively, both verbally and in writing.  Detail oriented and the ability to prioritize and manage multiple projects while ensuring accuracy and meeting deadlines.  Ability to work independently with limited supervision taking initiative, but also taking direction.  Customer service approach able to work well with people from different disciplines with varying degrees of technical experience.  Ability to maintain a high degree of confidentiality.  Strong verbal, written and interpersonal communication skills.  Analytical mindset.  Knowledge of an experience using Microsoft suite of applications.  Knowledge of the Columbia Basin region is an asset.  Knowledge of or a keen interest in broadband connectivity is an asset.  Periodic travel may be required.