Server/Supervisor

Chances Castlegar
Posted 3 months ago
Castlegar
$15.50 an hour
Full Time

Job Description

Urgently hiring Job Description Join our engaged team of hospitality professionals at Chances Castlegar! Chances Castlegar is seeking an energetic, guest focused individual who is interested in furthering their career as a Food and Beverage Supervisor .The evening time supervisor is responsible for managing the evening operations of B’s Public House. The evening supervisor reports directly to the Food and Beverage Manager. Please come to the facility with an updated resume and ask to speak with Food and Beverage Manager or leave a resume here on Indeed! Certifications and Experience

BC Serving it Right WHMIS At least 1 year of experience in a similar supervisor role. Skills

Customer Service excellence Critical Thinking Ability to direct, lead and train the team. Reliable, Outgoing, and Personable Previous POS experience an asset Specific Duties Ensure positive guest service To make sure all guests are treated as if they are entering your home Customer service on our slot floor and Bingo Investigate and resolve complaints Address guest concerns, requests, or issues Maintaining fast accurate service positive guest relations Ensuring products are consistent with company quality standards. To act as a “bridge” between management and service staff Provide direction to employees Conduct orientation and oversee the training Assignment of sections To keep “employee call log” and the “employee work history” sheets up to date Coaching and performance management To communicate with the kitchen Expected Results Demonstration of Leadership through Positive Attitude – taking responsibility and initiative to get things done for the benefit of the team Integrity – ensuring you are open and honest Team Work – helping to create and sustain a positive team environment Guest Service focus Accountability of team members Available for evenings and weekends Job Types: Full-time, Part-time

Salary: From $15.50 per hour

Additional pay:

Tips Benefits:

Extended health care Schedule:

8 hour shift Day shift Night shift Experience:

serving: 1 year (preferred) Licence/Certification:

Smart Serve, SIR or equivalent (preferred)

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Contact Information