Quality Service Analyst
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If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!
Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection. More than just a job, CLBC is about compassion, commitment, contribution, collaboration, and community.
In this position at CLBC, you will be a float Quality Service Analyst. Your work will be assigned based on the Quality Service Analyst coverage needs of any Southern Interior team.
Representing CLBC as the primary point of contact for service providers. Identifying opportunities for agency service reorganization and assisting with the implementation Ensuring that individuals and their families receive information about individual resource allocation decisions Negotiating contract costing details and advising on requirements for corrective action in contracted service delivery Consulting with Facilitators about support requests and needs, service availability, and resource suitability for the individuals we serve to assess a variety of issues Working with the Facilitator in assisting individuals and their families who are experiencing a crisis Recruiting and developing new service relationships Ensuring service collaboration and developing cost-sharing agreements Developing service contracts or agreements and negotiating the costing details and quantities Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency issues Qualifications:
Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline Experience working in the social services sector in areas such as resource development or contract management An equivalent combination of relevant education/experience may be considered Possession of a Class 5 driver's license and a clean driver's abstract are required. Use of own vehicle on expenses.
Benefits: You will receive a comprehensive benefits package:
extended health and dental a BC Public Service Pension plan generous vacation and special leave to help you achieve work/life balance flex days/modified work week paid parental/adoption leave life insurance, salary protection for sick days, and if needed, long-term disability Wellness supports, including an Employee and Family Assistance Program, and a health and wellness incentive program. Professional development programs provide continuous learning and the opportunity for professional development and skill-building Location: This position can work from the Castlegar or Cranbrook office. Based on operational requirements, this position may combine on-site office work with work from home flexibility.
Travel: As a float position, travel will be required to other offices in the Southern Interior region, i.e. Penticton, Vernon, Salmon Arm, Kelowna, Castlegar, and Cranbrook.
Additional Info: This position is posted to fill a new vacancy on the Regional team Term/Status: Regular, Full-time Classification/Salary: Social Program Officer (Growth to R24) / $59,288 to $75,884 annually
The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.
Closing date: August 11, 2022
Successful applicants are subject to a Criminal Record Check (Criminal Records Review Act).
Community Living BC is an equal opportunity employer.