Operations Manager - Marine Division

WaterBridge Ferries - Arrow Lakes
Posted 4 months ago
Full Time

Job Description

Join Our Team in Nakusp, BC!

We are now accepting applications for an Assistant Marine Manager – Operations

At WaterBridge, we believe that people are the core of our business. We are proud to offer our employees a positive work environment, competitive salaries and excellent benefits. When you are a member of the WaterBridge team, you enjoy a stable career where your ideas are encouraged, and your skills are valued. We offer a worksite in one of the prettiest areas in the country to live and work. If you are an avid outdoor person you can ski, sled, bike and hike insome of the best natural areas in British Columbia.

Who we are:

We are responsible for the safe ferry passage of people in the communities of Arrow Lakes and Burns Lake, BC. Our ferry crews are Transport Canada trained and certified. We are a dedicated team working in a fast-paced environment with a focus on customer service and quality workmanship. We pride ourselves on the impact we make to the local economies we build and operate in.

Who you are:

As the Assistant Marine Manager - Operations based out of our Nakusp, BC location you will actively lead and drive continuous improvement of our freshwater passenger ferry operations. You are a strong leader with high influence who is able to address operational issues in a positive and productive manner, in a unionized environment. As a hands-on versatile leader, you will guide the crews to ensure smooth and cost-efficient operations of the fleet. Reporting directly to the Marine Manager, you will ensure delivery of superior operating performance and inspire an open innovative learning environment for all crew members.

Key Accountabilities:

· Lead a team of Mariners operating a freshwater passenger ferry service ensuring they work with safety as a priority

· Conduct risk assessment and implement standard operating procedures

· Develop crew competency in emergency response execution

· Interface with Federal and Provincial Regulatory agencies

· Develop regular, ad hoc, and monthly and annual reports including both qualitative and quantitative data

· Investigates and resolves onboard disputes and conflicts impacting crew.

· Ensure the collective agreement is adhere to

Provides leadership, coaching and support to crew through an on-vessel presence

· Monitor crew to ensure compliance with relevant regulations and other governing agencies

· Maintains a visible presence on the vessel during all phases of operations inclusive of periodic voyages for the purposes of vetting operations. Participates in vessel inspections

· Builds effective relationships with employees that boost morale

· Work with the Safety and Compliance Manager to address unsafe equipment or practices

· Participate in additional company projects as required

· Review labour requirements in advance and schedule accordingly to ensure adequate manning across all vessels. Partner with Human Resources on manpower planning

· Works with the Mechanical Manager on proactive vessel maintenance programs


· Operational management experience of 5 or more years with direct reports

· Experience managing others in a unionized environment

· Maritime or other marine based operational experience years as asset

· Valid BC Class 5 driver’s license or better and a clean driver abstract

· Experience working with the public or external customers

· Post -secondary education is required

· Project management experience is an asset

· Ability to make sound, effective business decisions during times of pressure or stress

· Proficient with computer applications including Microsoft Excel, Word, and Outlook


The successful candidate must be living in or willing to relocate permanently to the Nakusp, BC area. A relocation allowance will be provided. Working Conditions:

· Work is mostly performed on board freshwater vessels and ship repair facility environments

· The vessel is subject to weather impacts and may result in a cold, hot or wet working environment

· Occasional projects may demand lifting, working long hours and around heavy-duty equipment

· Occasional handling of consumable supplies for vessels

· Occasional operation of heavy-duty equipment such as crane truck, loader or tugboat

· Day time travel required between sites

Work Hours:

· Monday – Friday 07:00 – 16:00 or as required by current work load. This position is part of a continuous operation. The incumbent will need the flexibility to be “on call” and available after hours. This schedule may include weekends and/or holidays, as directed by the Marine Manager. Overtime may be required without notice.


This position is non-union and completes work in a unionized environment. You will receive a competitive salary, full benefits including contributions to the pension plan and a company vehicle.

This posting is open January 25- February 18,2022. Send your resume and cover letter today!

We thank all applicants but advise that only those selected for an interview will be contacted. WaterBridge Ferries is committed to the principles of Employment Equity.

Job Types: Full-time, Permanent

COVID-19 considerations: To protect passengers and crew; vaccinations are highly encouraged. Masks are required in all worksites. Additional protocols will be reviewed on your first day.

Application question(s):

By proceeding with your application, you understand that relocating to the Nakusp area in required.

Apply Now

Contact Information