Operation Supervisor

Surestay Hotel By Best Western Castlegar`
Posted a month ago
$16.50–$18.50 an hour
Full Time

Job Description

Our job opportunity:

· Position: Operations Supervisor

· Hotel name: SureStay Hotel Castlegar

· Address: 1810 8th Ave Castlegar BC

· Hours: 32-40

What you get to do in this role:

Assists with the management and operation of housekeeping, front desk and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests.

· Assists Housekeeper in directing the activities of the housekeeping and laundry departments and furnishing exemplary daily cleaning service to guest rooms and all other areas of the hotel.

  • Assists Front Desk with daily operations.

· Assists in the preparation of work schedules for staff based on projected occupancy.

· Provides guest room status reports to Front Desk and General Manager.

· Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property’s superior standards of housekeeping. Communicates all maintenance and repair needs to appropriate individuals.

· Helps maintain an inventory of guest and housekeeping supplies and linen, Breakfast, ordering replacement of supplies and equipment as needed.

· Creates a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.

· Ensures good safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures.

· Assists in the training and motivation of the staff.

· Performs room attendant duties, when required.

· Performs other duties as assigned.

What candidate traits are needed to be successful in this role?

· High school diploma or equivalent.

· Two years prior hotel experience.

· Basic purchasing and inventory skills.

· Ability to multi-task and prioritize.

· Excellent communication and customer service skills.

. Ability to work a flexible schedule, including weekends and holidays.

Job Types: Full-time, Permanent

Salary: $16.50-$18.50 per hour

Additional pay:

Bonus pay Overtime pay Benefits:

Casual dress Dental care Extended health care Paid time off Vision care Schedule:

8 hour shift Ability to commute/relocate:

Castlegar, BC V1N 2Y2: reliably commute or plan to relocate before starting work (preferred) Experience:

housekeeping: 1 year (preferred) Supervising: 1 year (required)

Apply Now

Contact Information