Night Shift Manager

Chances Castlegar
Posted 23 days ago
Castlegar
$16 - $20 an hour
Full Time

Job Description

Join our engaged team of gaming and hospitality professionals at Chances Castlegar! Chances Castlegar is seeking an energetic, guest focused individual who is interested in furthering their career as a Shift Manager. As a Shift Manager you will manage all gaming and in the absence of the F&B Manager the food and beverage activities on scheduled shifts and play an important role, developing and directing staff to achieve optimal job performance and customer service. Other responsibilities include:

Enhances communication and ensures high performance among staff members. Manage Cage activities and personnel, to ensure department is in accordance with BCLC Casino and Community Gaming Centre Standards, Policies and Procedures Providing input for team members performance objectives and evaluations Overseas performance, safety and undertakes recruitment where necessary Coordinates, maintains current knowledge, and ensures that all promotions and marketing initiatives are implemented effectively Monitor all financial transactions relating to the cage Ensures front-of-house and back-of-house food and beverage preparation is the highest caliber and takes advantage of all opportunities to improve upon both Responding to, resolving or reporting issues as escalated Conducting internal investigations Monitoring guest service levels; praising and coaching when needed Developing and cultivating strong working relationships with all stakeholders: guests, ownership and team members Ensuring compliance with licensing laws, health and safety and other statutory regulations Performing other duties as assigned or directed Successful candidates will demonstrate the following qualifications:

High School Diploma; Post-Secondary education or suitable combination of education and experience an asset Provincial certifications for alcohol service and food preparation is an asset Proven leadership skills – able to direct and supervise staff effectively Working knowledge computer skills, spreadsheets (scheduling), word and e-mail Excellent problem solving abilities, communication and customer service skills Must have supervisory experience; management experience an asset Strong verbal and written communication skills A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests Ability to exceed internal and external guest expectations through timely, effective and service oriented communication The ability to successfully obtain a Criminal Record Check through the Gaming Policy and Enforcement Branch Must be able to work well with a team or on their own Candidates must be ready and willing to work a flexible schedule, including early mornings, late nights, weekends, and holidays. The hours of work will be based on customer and business needs.

This is an amazing opportunity for an engaged professional with excellent problem solving skills, and positive and involved team attitude to lead staff and operational changes. If you have a passion to be an integral part of something exciting and can inspire an extraordinary team, this is the career opportunity for you! Come to Chances Castlegar to drop off your resume.

Job Types: Full-time, Part-time

Salary: $16.00-$20.00 per hour

Schedule:

8 hour shift Night shift Weekend availability

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Contact Information