Medical Office Assistant - Columbia Primary Care Clinic

Columbia Primary Care Clinic
Posted 15 days ago
Full Time

Job Description

Our team of clinicians and MOAs prides itself on quality care for our patients. We are a fast-paced clinic and we're in need of a Full Time Front Desk MOA who is a reliable team player with strong problem solving and communication skills.

If you have medical office experience or an eagerness to learn, and you can multi-task while remaining calm, you may be the right person for this job.


Required attributes for all clinic jobs:

• Proficient at using relevant MedAccess EMR modules

• Thrives in a fast-paced, team environment

• Ability to multitask and problem solve effectively

• Excellent customer service skills

• A positive attitude and strong communication skills

• Reliable and professional

General Duties and Responsibilities:

• Answers phone lines, managing multiple calls at one time

• Coordinates patient care by making reminder calls, checking in, and communicating clinic policies

• Books appointments and procedures as per CPCC practitioner booking guidelines

• Maintains electronic medical record, including the patient chart

• Ensures patient confidentiality

• Takes payments and issues receipts for non-insured services

• Calls patients for follow up or to advise of results or other information as instructed

• Answers enquiries and/or takes messages over the phone and in person in a helpful, respectful and efficient manner

• Operates general office equipment including fax machine and scanner

• Provides office team task support including processing paperwork, sending letters to patients, and setting/completing monthly interventions

• Completes daily tasks in order of priority

• Adheres to Employee Manual guidelines and COVID protocols

• Performs all other related clinical, administrative or special tasks as required


• Knowledge of medical office procedures considered an asset

• Familiarity with electronic medical records considered an asset

• Previous reception experience considered an asset

Hours and Compensation:

• 37.5 hours per week Monday-Friday

• $18-20 per hour, based on education and experience


• Medical Benefits

If you would like to be a part of our team, please submit your resume and cover letter to Karen Ritter, Lead MOA by email (

We respectfully thank everyone who applies; however, only those whose applications meet our needs will be contacted. Please do not call as our priority is being available to patients.

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Contact Information