Engagement Partner, Interior

Doctors of BC
Posted 4 months ago
Kootenay Boundary
~$70,000
Full Time

Position Summary

Reporting to the Engagement Manager, Interior, the Engagement Partner supports ongoing relationship and capacity building within a designated geographic area in the Interior Health Authority for physicians within the context of community and facility engagement. The Engagement Partner is a trusted advisor to physician leaders, staff of Medical Staff Associations and/or Divisions as well as regional groups and other stakeholders to advance meaningful consultation and partnerships among member physicians, health authority and Ministry of Health partners. The key duties and responsibilities of this role include strengthening relationships between physicians and administration, supporting Medical Staff Association and/or Divisions in developing governance and organizational capacity to effectively engage physicians, advancing the alignment of locally and regionally-led activities, enhancing the physician collective voice in health system planning and decision making, and contributing to provincial and regional committees related to physician engagement.

Job Description

DEPARTMENT: Engagement Quality & Improvement

The Engagement and Quality Improvement (EQI) Department works in large part to support the Joint Clinical Committees (JCCs) which include the: General Practices Services Committee (GPSC), Shared Care Committee (SCC), and Specialist Services Committee (SSC). EQI is comprised of four centres of expertise: Primary & Community Care Transformation, Quality Impact, Facility and Community Engagement and JCC Alignment. Driven by collaborative relationships between the Ministry of Health and Doctors of BC, and captured under the Physician Master Agreement, they are a group focused on developing and leveraging relationships, sharing knowledge and lessons learned and working together towards common goals to support improved patient outcomes, increased professional satisfaction and decreased system costs.

THE TEAM: Facility & Community Engagement

The Facility & Community Engagement team provides strategic guidance and supports to advance meaningful consultation and partnerships among community-based physicians and among facility-based physicians as well as with their health authority partners.

THE JOB: Engagement Partner, Interior (20-Month Contract)

This position requires the selected candidate to be located in the Kootenay Boundary area.

Reporting to the Engagement Manager, Interior, the Engagement Partner supports ongoing relationship and capacity building within a designated geographic area in the Interior Health Authority for physicians within the context of community and facility engagement. The Engagement Partner is a trusted advisor to physician leaders, staff of Medical Staff Associations and/or Divisions as well as regional groups and other stakeholders to advance meaningful consultation and partnerships among member physicians, health authority and Ministry of Health partners. The key duties and responsibilities of this role include strengthening relationships between physicians and administration, supporting Medical Staff Association and/or Divisions in developing governance and organizational capacity to effectively engage physicians, advancing the alignment of locally and regionally-led activities, enhancing the physician collective voice in health system planning and decision making, and contributing to provincial and regional committees related to physician engagement.

WHAT SUCCESS LOOKS LIKE

Relationship Building (Advanced):

• Build common understanding of issues and priorities between client groups.

• Ability to set shared objectives necessary for obtaining feedback and assistance.

• Frame issues to present opportunities and difficulties.

• Maintains effective communication by sharing ideas, best practices, trends and exploring opportunities with client groups.

• Attends and maintains relationships with relevant formal and informal professional groups and organizations.

• Seeks referrals from others with relevant expertise and influence.

Change Advocate (Advanced):

• Ability to lead the planning and implementation of change programs that have a wide-ranging impact on client groups in a multiple stakeholder environment

• Partners with leaders to identify opportunities for significant process enhancements and recommends changes that impact the strategic direction.

• Seek out opportunities for alignment with other efforts.

• Ability to set expectations for monitoring and feedback systems and reviews performance trends.

• Ability to evaluate progress and involve peer and team members in analyzing strengths and weaknesses in performance.

• Looks to improves efficiency by spearheading pilots and planned functional change initiatives.

Leading Self (Intermediate):

• Adapts approach without feeling own agenda or outcomes have been compromised.

• Challenges inefficient/ ineffective work processes and offers constructive alternatives.

• Analyzes work errors, successes and failures and sets learning strategies to rectify and increase knowledge.

• Ability to adapt to changing workload priorities, effectively reprioritizing or deferring tasks in line with operational and strategic goals.

Strategic Thinking (Intermediate):

• Occasionally works outside established practices and procedures as required to ensure effectiveness/efficiency.

• Applies prior knowledge, models, tools, and techniques to analyze and deeply understand issues and recognize connections, patterns, and trends.

• Determines the direction and develops short-term strategies for programs that are consistent with key organizational priorities and values.

• Understands the position of Doctors of BC in the larger world context, conveying a thorough understanding of the organization’s strengths, weaknesses, opportunities and threats.

Executive Presence (Advanced):

• Demonstrates responsiveness and respectfulness while partnering with client group.

• Ability to see the big picture in all situations and bring others on board with one’s own ideas and actions.

• Responds constructively in high pressure situations, using confident body language to captivate the attention, interest and respect of others.

• Understands diverse internal and external interest groups and power bases within the working environment to lead and negotiate most effectively.

• Thinks before speaking and states own perspective confidently but diplomatically despite potential challenge from influential third parties.

Doctors of BC Team Member:

Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• An undergraduate university degree in a recognized and related field, and up to four years of progressive and relevant experience; an equivalent level of related work experience in-lieu of post-secondary education will be considered.

• A Master’s degree in a health or business-related field is preferred.

• A solid understanding of the BC health care system, health authorities, hospitals and community practice.

• Experience working with physicians, other health care providers, and/or health authorities and experience working in the specified region is preferred.

• Proven ability to collaborate significantly with peers organization-wide and access guidance only when critically required

• Previous success working highly autonomously, with nominal direction while practicing discretion and judgment.

• Ability to conduct highly complex and highly specialized work activities associated with your client group and provide expert advice and solutions to achieve broader organizational results.

• Skilled at providing strategic guidance to develop a common agenda, and serving as a thought leader / standard bearer for initiatives.

• Strong problem solving skills at the operational and strategic level, as well as the ability to apply logical, and critical thinking to define problems, collect information, establish facts and determine optimal courses of action.

• Advanced skills in diplomacy, conflict resolution, presentations, communications, facilitation and relationship building.

• Must be able to anticipate and proactively resolve highly complex and undefined issues.

• Strong ability to work independently as well as a member of a team.

• Demonstrated proficiency with PC based software, particularly Microsoft PowerPoint, Word, Excel, and Outlook.

• Valid drivers’ license and car, along with willingness to travel within BC and to be flexible accommodating evening meetings, overnight stays and home based working.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.

Additional Info

Full time, 20-Month Contract position.

This position requires the selected candidate to be located in the Kootenay Boundary area.

Apply Now

Contact Information