Employment Counsellors - Trail/Castlegar

Kootenay Career Development Society
Posted 2 months ago
Full Time

Job Description

Are you interested in helping people find sustainable employment in a changing economy? Do you enjoy working as part of a caring, supportive, skilled, and motivated team? Are you detail-oriented and computer savvy?

If so, join us and be part of a dynamic team committed to making a positive difference in our communities! KCDS, the #4 Great Place to Work in Canada, provides employment and career development services in Nelson, Castlegar, Trail, Slocan, Salmo, and Kaslo.

We are currently seeking Employment Counsellors to join our Castlegar and Trail WorkBC teams.

The Opportunity

Our Employment Counsellors work with a diverse range of clients, including specialized populations to understand their employment needs and support them towards achieving their training and employment goals. We use a wide range of practical and supportive tools provided by the WorkBC program, plus our own KCDS expertise.

Providing a true ‘Gold Standard’ of client service is our highest priority; we take great care in assessing individual needs, identifying appropriate opportunities and resources, monitoring progress, carefully documenting client files, and doing our upmost to help our clients find and maintain sustainable employment in a changing economy.

Qualifications Required

Skills and Abilities:

Excellent communication skills: ability to develop and maintain a respectful, collaborative, and productive relationship with clients including making conscious use of sensitive and respectful language Ability to discuss and explore client personality characteristics, learning styles, employment needs and career development needs Ability to assess and implement appropriate counselling techniques to best assist a client towards their employment goals Highly proficient with computers, equipment and technology used to support clients in their job search; MS Office programs, other word processing applications, online applications, web-based assessment tools, social media platforms, web-based research tools, and web-based learning platforms Ability to support clients in an effective job search, identifying strengths, effective resume/cover letter writing skills and interview techniques, application of labour market information on job search and career decision making and assistance with interpreting self-assessment tools Ability to provide service in a variety of formats, in person, online, over the phone Strong conflict resolution skills Proficiency supporting clients from specialized/vulnerable populations Ability to work well independently and in a team environment Strong time management, ability to prioritize work tasks and organizational skills Ability to accurately and objectively document client information, enter data and track statistics Ability to read, interpret and explain technical language to clients including policy and eligibility Education and Experience:

Bachelor’s degree or diploma in relevant field or equivalent combination of education and transferrable experience 3 years of experience or equivalent combination of education and experience Working one on one to support clients Coaching and mentoring clients Working with individuals with complex barriers and broad range of cultural backgrounds Building partnerships with employers, community agencies and other stakeholders Prior employment counselling experience an asset Additional requirements:

Must be eligible to work in Canada Must consent to a Criminal Record Check as required May be required to work some evenings and weekends Wage: Competitive with exceptional benefits

Position Type: Potential for Full or Part-Time


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