Customer Service Representative 1 - RDCK

Regional District of Central Kootenay
Posted a month ago

Job Description

The RDCK is an equal opportunities employer admissions, accepting casual bookings and processing program registrations. The employee must exercise care in daily activities and communicate effectively with the public and staff.

REQUIRED TRAINING & EXPERIENCE: REQUIRED KNOWLEDGE, SKILLS & ABILITIES:  High school diploma or equivalent  Demonstrated ability to create and update documents

using Word, Excel, Outlook and Publisher  Standard First Aid, Basic CPR with AED 

Ability to work with minimal supervision and exercise  Cash handling experience considerable independence of judgment 

Experience working in a front line, customer service 

Demonstrated time management skills and ability to focused working environment

prioritize work loads  Satisfactory Criminal Record 

Ability to communicate courteously and effectively  Experience with Recreation Software (POS, with the public and staff, using tact and diplomacy

Registration, Bookings) would be considered an asset 

Demonstrated ability to be an effective team player

This is a union position and the current rate of pay when working as a CSR1 is $20.12 per hour as per the collective agreement, CUPE Local 2262, Castlegar Arenas, Aquatic Center and Landfill Attendants .

This is a part time position working a minimum of 2 shifts per week (8-12 hours) and up to 24 hours per week, as

required. The successful candidate will receive an additional 15% in lieu of benefits added to every paycheque.

Shifts will be scheduled based on operational demands and may include mornings, afternoons, evenings, weekends & holidays.

This posting along with a detailed job description can be found on our website at

To apply please complete our online form that can be found here: Employment Application.

Applications submitted in the form of a resume & cover letter will be accepted until: 9:00 am November 11, 2022.

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