Customer Care Representative
Hi, we’re HUB!
We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.
Are you a bright, outgoing, people-oriented person? If so, this is the career for you.
At HUB, we value education and continuous learning, and are excited to assist you along your career development path. We will provide you with the tools and resources to go through the Level 1 Insurance Training Program, if not already obtained.
As an Auto Associate , you will advise new and existing clients in the branch on how to best protect their assets when it comes to automobile insurance. You will build relationships and offer solutions using a diverse selection of insurance products while achieving performance targets. You will have continuous learning and development opportunities to maintain licensing requirements and work towards your career goals.
Build relationships with clients, colleagues and automobile dealership representatives
Proactively and creatively offer solutions using a diverse selection of ICBC and private insurance products
Process a wide variety of auto insurance transactions including renewals, new plates, transfers, cancellations, debt payments and more
Upsell and cross-sell other insurance products from our other departments
Administrative duties, such as, answering the phone, inventory restock
Exceptional customer service skills
Excellent written and verbal communication
Ability to work in a busy, fast paced team environment
Weekend and Evening availability, depending on the needs of the branch
High school education or equivalent
Level 1 Insurance License is an asset, but not required
Why Join HUB?
An exceptional and welcoming company culture
Excellent compensation, benefits, RRSP match, referral incentives, and company perks
Paid educational training and vast learning opportunities
Room for advancement and growth within the organization
Paid half a day off for volunteering in your community- HUB is a company that gives back and is active in our communities
Paid day off for your birthday – we want to celebrate you!
What makes us different than all the rest?
Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
Our Core Values:
Entrepreneurship: We encourage innovation and educated risk-taking.
Integrity: We do the right thing every time.
Teamwork: We work together to maximize results.
Accountability: We measure and take responsibility for outcomes.
Service: We serve customers, communities and colleagues.
The employment offer is contingent upon completion of a successful background check.
HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com.
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.