CLK 15R - Supervisor, Administrative Services

BC Public Service -> Social Dev & Poverty Reduction
Posted 4 months ago
Full Time

Job Description

Supervisor, Administrative Services-Provincial Profiling Team Clerk R15

An eligibility list may be established and used exclusively by the Community Services Branch for future permanent and/or temporary vacancies

This position can be based in any SDPR ministry office (subject to operational requirements and space availability), locations may include but are not limited to: Nanaimo, Victoria, Vancouver, Kamloops, Prince George. If there is a location not listed here that you want to inquire about, please email

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

The Ministry of Social Development and Poverty Reduction is proud to be an equal opportunity employer; we strive to ensure all employees contribute in meaningful ways, bring their full self to work and celebrate their differences. The ministry focuses on reducing poverty, creating opportunities, and increasing inclusion. The ministry provides strategic leadership and quality services that empower British Columbians to share in the province’s prosperity, with a vision to participate fully in their community and to reach their full potential.

The Service Delivery Division provides income and disability assistance services online, by phone, or face to face in our communities. We strive to ensure our services are reliable, responsive, inclusive and accessible to all British Columbians who need our support. The Community Services Branch delivers programs and services through both community and integration services to clients across the province.

Together with a co-lead, the Provincial Profiling Team Supervisor of Administrative Services (PPT SAS) is responsible for the virtual supervision of approximately 20 centralized staff in the coordination of the province’s profiling and inter-branch administrative support services. The PPT SAS coordinates the development of provincial profiling protocols between the division’s various work units while adapting to their specific needs and rapidly changing priorities in a high-volume environment.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia (

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements: In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

Secondary school graduation or equivalent. Experience providing administrative and/or financial support services for a group of staff. Client service experience responding to inquiries and resolving /de-escalating issues in a timely manner. Experience delivering training/coaching and providing direction to staff. Experience using Microsoft Office software (Ie. Excel, Outlook, Word, etc).

Preference may be given to candidates with the following:

Experience in leave administration. Experience using computer web-based applications, financial systems, company payroll/time keeping/scheduling etc. Experience with direct supervision, including scheduling and allocating work duties. Experience managing employee performance and change management. Experience delivering services in a social services environment.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.


Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire (COMPREHENSIVE): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

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