Cashier/Slot Attendant

Chances Castlegar
Posted a month ago
Part Time

Job Description

Are you interested in a fast paced engaging career in the gaming industry? We’re pleased to offer you the ideal position to begin your pursuit of such a goal. We are currently looking to hire a part time Slot Attendant/Cashier at Chances Castlegar. We offer competitive wages and a benefit package after 3 months. Please review the duties/qualifications below and if you would like to join the Chances team reply to this add with your resume or better yet come swing by with a resume to introduce yourself!

Duties and Responsibilities Include-

Knowledge of all promotions and events for the week/month Maintains working knowledge of company policies and procedures Performs foreign currency exchange Provides professional and courteous customer service in accordance with established company standards Accepts and pays verified wins Reconciles assigned cash float at end of shift Validates TITO tickets from slot machines Responsible for providing professional and exceptional customer service in accordance with established company standards Issues and receives Slot Attendant floats, promotional payouts, receives F & B floats Issues Slot and Lotto jackpots and cancelled credits Reports all operational exceptions/concerns to Cage Supervisors Verifies cage transactions when required Counterfeit recognition Slot Attendant Acting as a front-line guest service liaison, answering questions, assisting with orientation of games and the facility - working to create a positive gaming experience for all our guests Assisting in creating an awareness of and excitement for on-going and upcoming Casino promotions Seeking out and addressing guest needs and machine problems Clearing bill and ticket jams and checking game and voucher histories to maintain game integrity, answer questions and solve disputes Providing prompt, courteous service to ensure guests have an enjoyable gaming experience Keeping control over assigned keys and PTM card and ensure they are returned to the key cabinet at the end of the shift Working in compliance with internal controls, company policies and procedures and/or BC Lottery Corporation (BCLC) policies and procedures; report any violations and escalate to the appropriate level as necessary Acquiring and maintain a strong knowledge of all Slot operations policies and procedures Preserving gaming Centre and guest confidentiality while at work and away from wor Adhering to all Chances Castlegar, Berezan, BCLC and HR policies as they relate to functions of the position. Performing other duties as assigned or directed Successful candidates will demonstrate the following qualifications: A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests Exceptional interpersonal and communications skills Manual dexterity, technical aptitude and trouble shooting ability is an asset Working knowledge of computers Basic knowledge of slot machine functions is an asset Ability to handle multiple tasks at one time Must be able to work in a fast paced, busy environment Must work well under pressure Ability to successfully obtain a Serving It Right certificate Should you be successful in the interview process you will be asked to complete online BCLC issued courses prior to your orientation The ability to successfully obtain a Criminal Record Check through the Gaming Policy and Enforcement Branch (GPEB) Must be 19+ Job Types: Part-time, Permanent

Salary: $29,002.00-$41,908.00 per year

Additional pay:

Overtime pay Tips Benefits:

Extended health care Schedule:

8 hour shift Day shift Holidays Night shift On call Weekend availability Experience:

customer service: 1 year (preferred) Work remotely:


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