Business Analyst - Student Administration
Reporting to the Associate Registrar and utilizing a service excellence approach, the Business Analyst, Student Administration will perform a wide variety of tasks in support of the Student Business Unit area (referred to as ‘Student’) including Student Records System (SRS) conversion into TheSIS Student Management as part of the SIS implementation Project.
Main Duties and Responsibilities
Develops a functional understanding of TheSIS Student Management (TheSIS) software in terms of Student processes, transfers Selkirk Student Business Unit processes and requirements into the TheSIS system Configures and analyzes THESIS modules in accordance with established business practices and related policies. Modules include: Community, Admissions, Academics, Financial Aid, Students Life, Billing; adapts existing Student processes to fit within the TheSIS framework, identifies issues and resolves using process re-engineering as necessary Develops a functional understanding of Selkirk and Ministry reporting requirements (e.g. Central Data Warehouse - CDW) and assists with translation and creation of requirements into reporting outputs Assists with data migration mapping from SRS to TheSIS Leads data validation for SRS to THESIS data migration and tracks defects and remediation through the project’s issues log Creates and executes test plans and records results through the use of test tracking software, elevates issues as required; creates and/or modifies software and process documentation for Testing purposes Documents user and stakeholder requirements, prepares process flow charts, and uses analytical and problem solving skills to adapt any requirement gaps for the new system functionality and reporting Collects, organizes and analyzes data Provides ERP users with basic troubleshooting support through project phases (IST/UAT/Go-live) as related to TheSIS software Liaises with other project teams and college staff to understand and document processes and/or resolve issues as necessary Supports the work of Implementation teams as required; Works with the Student Team to compete project tasks, as required Provides implementation and operational support to the TheSIS Student and Scheduling projects Works with TheSIS Implementation consultants to resolve software and/or process issues in a timely manner Performs other duties as assigned Skills, Knowledge and Abilities
Knowledge of College admission, registration, scheduling policies and procedures Knowledge and experience with student ERP systems and related software packages Strong computer skills including Windows, Microsoft Office (including Excel and Access) Strong analytical skills and demonstrated proficiency in data entry Ability to develop process documents and flow charts Strong ability to assess written communication and produce written instructions Demonstrated success as a team member, in leadership roles and working autonomously Ability to work in a high-pressure environment that requires proficiency in multitasking, prioritizing, and meeting deadlines Excellent attention to detail, process, and confidentiality Strong organization and problem-solving skills, motivated to complete work accurately, collaboratively, on time, and in a professional manner Education and Experience
Business, Information Technology or other relevant Diploma with demonstrated professional development Minimum 3 years of related experience in a combination of systems implementation, and Registrar’s Office roles Experience working with cross-functional teams Experience working in a dynamic environment involving gap analysis, problem-solving, recommendation development, system and process implementation and reporting This is a temporary, full-time leave replacement position commencing as soon as possible and ending April 28, 2023. Salary will be Pay Grade 10, $31.50 per hour in accordance with the PPWC Collective Agreement.