Administrative Assistant

Park Place Seniors Living
Posted a month ago
$21.50 - $22.50 an hour
Full Time

Job Description

Urgently hiring JOB SUMMARY: Reporting to and supporting the Site Leader, the Administrative Assistant is usually the first point of contact for anyone entering the Park Place Home, thus must be a positive, outgoing and informed presence, willing to attend to others’ needs and become a vibrant part of the Park Place Home’s community. Serves residents, families, visitors, and staff in a welcoming manner, assisting and supporting as required. Working with the Site Leader, takes a leadership role in the coordination of quality assurance/quality improvement programs. Is a member of the Home’s Leadership Team and is a resource to all residents and tenants, their families, staff, volunteers and all other stakeholders at the Park Place Home. The Administrative Assistant ensures a commitment to resident safety and to our “culture of safety” as per the Strategic Directions of Park Place Seniors Living.


  1. Working and communicating closely with the Site Leader, takes a leadership role in supporting all resident processes including: admissions and discharges of residents in Neighborhoods from first point of contact including financial information and consents (e.g. Pre-Authorized Payment form, first month billing, Admission Agreement).

  2. Manages financial transactions, keeping accurate and current records and reconciling the residents’ Trust Account and Petty Cash Account.

  3. Manages resident and tenant statistics, keeping accurate and current records and forwards routinely to Site Leader.

  4. Makes deposits at the bank for miscellaneous Accounts Receivable and residents’ Trust Account, prepares cheques for Site Leader’s signature for reconciliation of Trust or Resident Council account.

  5. Completes Billing Change Forms for residents upon status change, and forwards to Corporate Office in a timely manner.

  6. Reconciles payroll, completes payroll worksheet for Site Leader’s signature and forwards on to Corporate Office as per required time schedule.

  7. Communicates with Department of Veteran Affairs (DVA), and all other agencies as needed for resident accounts paid by them.

  8. In collaboration with the Site Leader, coordinates, implements, and audits quality improvement initiatives based on the Park Place Quality Improvement Program.

  9. In collaboration with the Site Leader and Social Worker, provides social services to residents, tenants and families who experience challenges in daily living as a result of illness and/or aging.

  10. Responsible for program management and budget control.

  11. Identifies, plans and participates in in-services, orientation, and training programs. 12. Advocates for and communicates residents’ needs to staff.

  12. Participates in a variety of meetings which include leadership, organizational, and planning meetings and takes minutes as requested.

  13. Maintains close cooperation, communication, and liaison with staff and other professionals involved in the provision of care to residents and tenants.

  14. Maintains up-to-date knowledge of Park Place’s policies and procedures and relevant legislation. Interprets and implements these as necessary. Recommends changes in policy and procedures.

  15. Maintains strict confidentiality of information gained as a result of the employment relationship.

  16. Works closely with the Site Leader and communicates with other members of the Leadership Team regarding planning and quality improvement

  17. Code invoices and forwards on in a timely manner to Corporate Office for Accounts Payable processing.

  18. Prepares and mails monthly resident and tenant Pre-Authorized Payment information slips.

  19. Working with Corporate, assists with year-end audit.

  20. Attends work-related conferences and seminars as directed.

  21. Prepares reports.

  22. Answers, directs, and responds to phone calls and queries.

  23. Clerical duties including filing and word processing (e.g. typing minutes), sorting and distributing incoming and outgoing mail.

  24. Orders office supplies, including for printers, fax machines, photocopier, etc. 26. Books visitor’s suite, distributes and collects keys and collects, accounts for and deposits funds into bank.

  25. Restocks Neighborhoods with forms and supplies as required. Responsible for directing the shipping and receiving of supplies for the Park Place Home.

  26. Other duties as required.

QUALIFICATIONS: Certification in health care office management with minimum 3 years recent related experience or equivalent combination of training and experience.

Expected start date: 2021-11-01

Job Types: Full-time, Permanent

Salary: $21.50-$22.50 per hour

COVID-19 considerations: All staff are required to be fully vaccinated against Covid 19, and follow all MHO guidelines.

Application question(s):

Can you interview in person Education:

Secondary School (preferred) Experience:

administrative assistant: 3 years (preferred) receptionist: 1 year (preferred) Work remotely:


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