Administration Clerk - Kalawsky Collision Centre

Castlegar Toyota
Posted 2 months ago
Trail, BC
TBD
Full Time

Job Description

We are seeking a Administration Clerk with excellent customer service and organizational skills.

This individual will receive calls, book appointments for estimates, complete Data input for proper administration of Repair Orders and Insurance Claims plus other duties.

At Kalawsky Collision Centre we strive to make every Guest a customer for life. We believe that Happy Team Members create Happy Guests and we reward individuals who are ready to work hard and stay motivated.

Every Team Member of Kalawsky Collision Centre is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect.

What We Offer

Health Benefits Plan

Paid Vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Discounts on products and services

Responsibilities

  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and book appointments for estimates.
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist with Data input for proper billing and closing of Repair Orders and Insurance Claims.
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

  • Comfort with learning new Computer Systems and processes.
  • Professional personal appearance
  • Clean driving record

Please note: We will only consider people for this Position that are Canadian Citizens or have Permanent Landed Immigrant Status.

Apply Now

Contact Information